Level 4 Diploma in Management NVQ
Level 4 Diploma in Management NVQ
- Nationally recognised accredited qualification
- Flexible assessment methods
- Complete it at your pace
- Offers opportunities for progression
Description
Who it's aimed at
This qualification is appropriate for managers moving into a middle management position, who still retain responsibility for operational processes but are more removed from day-to-day line management duties. The qualification develops the knowledge and skills required to take on higher level responsibilities such as planning and implementing change.
Entry Requirements
Relevant experience in management or in a role where there will be an opportunity to build this experience.
Candidates must be aged 18 or above and must be in a role, or have access to an organisational context, that enables them to generate valid evidence for the qualification.
Develop Managers Who Lead Teams, Drive Performance and Deliver Change
As organisations grow, supervisors and team leaders are often promoted into management roles with greater responsibility for people, projects and operational performance. The Level 4 NVQ Diploma in Management provides the practical skills and confidence needed to make that transition successfully.
This nationally recognised qualification develops capable managers who can lead teams, manage resources, improve performance and support organisational change—all while continuing to deliver results in the workplace.
Because assessment is based on real workplace activities, managers immediately apply their learning to current business challenges, creating measurable value for the organisation.
Ideal For:
- First Line Managers
- Team Leaders
- Department Supervisors
- Operations Supervisors
- Aspiring Middle Managers
- Experienced Team Members preparing for promotion
- What Participants Will Learn
Managers will develop practical expertise in:
✓ Leadership and Team Management
✓ Operational Planning and Performance Improvement
✓ Stakeholder and Relationship Management
✓ Managing Projects and Delivering Results
✓ Budget and Resource Management
✓ Risk Management and Business Continuity
✓ Managing Change and Continuous Improvement
✓ Staff Development, Coaching and Performance Reviews
✓ Conflict Resolution and Difficult Conversations
✓ Building Effective Cross-Department Collaboration
Why Invest in Level 4 Management Development?
Many managers are promoted because they are excellent at their job. This programme helps them become equally effective at managing people, performance and operational delivery.
The result is a stronger management team, improved business performance and a clear pathway for future leadership development.
Units options
Group A- Mandatory units include:
- Provide leadership and management
- Develop and implement an operational plan
- Develop working relationships with stakeholders
- Manage personal and professional development
Optional unit must be chosen from each group and will be chosen specific to the individual and what they do in their role.
Options include:
Group B (Minimum of 4, dependant on the unit credit level)
- Develop and maintain professional networks
- Encourage learning and development
- Initiate and implement operational change
- Discipline and grievance management
- Manage a tendering process
- Manage physical resources
- Prepare for and support quality audits
- Conduct quality audits
- Manage a budget
- Manage a project
- Manage business risk
- Manage knowledge in an organisation
- Manage redundancy and redeployment
- Promote equality, diversity and inclusion in the workplace
- Manage team performance
- Manage individuals’ performance
- Manage individuals’ development in the workplace
- Chair and lead meetings
- Manage conflict within a team
- Procure products and/or services
- Implement and maintain business continuity plans and processes
- Collaborate with other departments
- Support remote or virtual teams
- Contribute to the development of a strategic plan
- Design business processes
- Develop and manage collaborative relationships with other organisations
- Optimise the use of technology
- Manage product and/or service development
- Encourage innovation
- Manage the impact of work activities on the environment
- Recruitment, selection and induction practices
Group C (Minimum of 3, dependant on the unit credit level)
- Manage health and safety in own area of responsibility
- Contribute to the design and development of an information system
- Manage information systems
- Manage events
- Review the quality of customer service
- Contribute to the improvement of business performance
- Negotiate in a business environment
- Resolve customers’ problems
- Resolve customers’ complaints
- Analyse competitor activity
- Developing sales proposals
- Prioritising information for sales planning
- Manage customer service operations
Please note: This qualification may require written assignments.
Benefits of undertaking a qualification and progression Opportunities
Showcase your competence: Gain accreditation for the skills you’ve developed with a qualification recognised across the UK.
This qualification also supports career progression and could also open doors to additional qualifications.
One to consider:
- Level 5 NVQ Diploma in Management and Leadership
- Level 7 NVQ Diploma in Strategic Management and Leadership
Duration
- Guided Learning Hours: TBC
Benefits
- Gain an accredited qualification
- Designed to boost career progression
- Showcase the skills you’ve developed
Things you may want to know
Assessment Options
For Supervisory, management, Health and Safety and Customer Service Qualifications:
- Remote assessments via Phone call, Teams or Zoom (professional discussions)
- Option to upload document/product evidence to our e-portfolio system or show to your assessor
- On-site assessments (professional discussions and providing document/product evidence)
For Trade, Warehousing and Plant Qualifications:
- On-site assessments (professional discussions, step by step videos or your undertaking your trade work relevant to the units, as well as providing document/product evidence)
- OR Remote assessments via Phone call, Teams or Zoom (professional discussions), option to upload document/product evidence to our e-portfolio system or show to your assessor
For the Leadership and Management Qualifications:
- Work-based written assignments
- Remote assessments via Phone call, Teams or Zoom (professional discussions)
- Option to upload document/product evidence to our e-portfolio system or show to your assessor
- On-site assessments (professional discussions and providing document/product evidence)
How we complete the qualification together
For Qualifications
No Exams, based on work based Assessment:You will be assessed based on the work you’re already doing, making it practical and achievable.
Work and Learn at the Same Time – The qualification is flexible and fits around your job, so you don’t have to take time off to complete it.
- Registration form completed by employer or candidate- We will ask for some personal details about the candidate as this is what we use to register them for their qualification. We will also ask for details of their career history and training to determine if any prior learning can be be taken into account.
- Pre-assessment Call- Our assessor will call the candidate to discuss the qualification, gain more insights into the candidates career and training to determine if they are suitable for the qualification that was requested or if another one may be better suited.
- Assessor sign off- Our assessor will complete the rest of the registration form and add any details relating to optional units discussed, any development a candidate may require or any prior learning can potentially be taken into account.
- Invoice Sent- Once the assessor has signed off that the candidate is suitable for the qualification, we will send the employer the invoice for the full cost of the qualification, or if paying yourself, will add a link so you can pay by credit card or debit card.
- Candidate Registered- Once the invoice is paid, we will register the candidate with the Awarding Body. Once they have approved the candidates registration, we can send a screenshot to evidence this registration should this be required. The candidate will then be contacted to arrange their induction.
- Introduction Meeting with Assessor- Our assessor will complete an online induction with the candidate to discuss the qualification evidence gathering process, show them the e-portfolio system we will use to upload evidence, where required.
They will also run through the activities they will need to undertake to evidence for their qualification as well as a brief overview of our policies. - Evidence Collation- Our assessor will set up assessment plans that outline what product evidence (documents etc.) is required, any assignment work if applicable and will also arrange professional discussion with candidates. If undertaking a trade NVQ, our assessor will arrange to complete videos with them on site.
- Internal Quality Assurance Process (IQA)- As an approved centre we need to ensure we are delivering the qualification in-line with the Awarding Body and Ofqual requirements, therefore an internal verifier will sample (review), where applicable evidence during and after a candidate has completed their qualification to ensure evidence meets the qualification standards. This can take up to 2 weeks after a qualification has been completed.
- Certificate provided to candidate and employer- Once the IQA process is completed, we claim the certificate, and once approved by the Awarding Body, we will email over a digital certificate. We will also send a paper copy to the candidate direct within the coming weeks via Royal Mail, to the address they provided on the registration form.
For Training Courses
- Registration form completed by employer or candidate- We will ask for some personal details about the candidate as this is what we use to register them for the course.
- Invoice Sent- Once the form has been completed we will send the employer the invoice for the full cost of the course (based upon minimum number requirements).
- Candidate Registered- Once the invoice is paid, we will register the candidate with the Awarding Body and send out booking information.
- Course Completion and passed multiple choice test
- Applicable to Level 1 Award- Health and Safety Course- GQA Health, Safety and Environment Test)- In order for us to claim for the GQA CSCS Card, the candidate will need to pass the test.
- Certificate (and CSCS Card where applicable) provided to candidate and employer- Once the IQA process is completed, we claim the certificate, and once approved by the Awarding Body, we will email over a digital certificate. We will also send a paper copy to the candidate direct within the coming weeks via Royal Mail, to the address they provided on the registration form.
What Funding Is Available
CITB funding
The CITB offers all CITB registered business across the UK and who are levy paying, access to grants.
Qualifications
- The majority of our qualifications have £600 funding, applicable via the CITB Achievement Grant Funding. However the exceptions are, the Level 2 Domestic Retrofit qualification funding is £240 and the Rainscreen Classing qualification funding is £1000.
- Funding is paid by CITB on completion of an NVQ and claimed via CITB directly. You must complete their grant application form and attach the completed form and certificate to- Grant.Claimforms@citb.co.uk.
- Forms can be provided by your local CITB advisor.
- Short qualification grant is payable up to a maximum of four grants at each level per individual.
- You can only apply once for an individual for the same achievement.
- Your CITB advisor will advise on which routes are the best for your company to ensure you maximise all available funding.
The following qualifications are currently NOT funded, however we suggest you discuss this with your local CITB advisor in case there are changes in the future:
- Level 7 Construction Senior Management
- Fire Door inspections and installations
- Customer Service (as they are not specific to construction)
- Leadership and Management (as they are not specific to construction)
- Health and Safety (as they are not specific to construction)
See our funding options page for more details
Training Courses
We suggest you discuss this with your local CITB advisor BEFORE you book to ensure you understand whether funding is available.
Need to contact CITB?
Need help? Contact your local CITB advisor for support:
https://www.citb.co.uk/about-citb/what-we-do/citb-in-your-local-area/
Payment Options
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Please contact us on 01670 220 796 to discuss what payment options are available if you are a business or individual.
Possible options include:
For Construction and Supervisory NVQ's and Customer Service:
50% paid upfront before registration of the qualification, and 50% on completion. Please note: certificates will not be provided until final payment has been paid.
For all other qualifications and Training Courses:
Full payment required upfront before registration of the qualification and/or training course.
Please note, for on-site assessments in Central London or Ireland, there will be additional charges applicable. Examples may include:
- London- Congestion Charge- There is an £18 daily charge (if paid on the day or in advance)
- London- ULEZ charges for cars- £12.50 per day
- London- Car parking- if there is no parking allowed on site
- Ireland- Flight or ferry charge will be applicable
We normally only need to complete one on‑site assessment visit, but we can arrange extra visits if we both agree they’re needed.
Already have a qualification?
If you already hold an NVQ or another recognised qualification that was completed within the last 3 years and is linked to the qualification you want to complete, you may also be able to use this to cut down on the work that is required where applicable.
This is called 'prior learning'.
You Assessor will review your existing qualifications, training, and experience to identify what can be used towards your qualification. Through a detailed gap analysis, we highlight what you’ve already achieved, where criteria has already been covered and and what gaps is still required to be filled to achieve the qualification, ensuring you don’t repeat criteria you’ve already completed.
In many cases, Prior Learning can be recognised and counted towards your new qualification. We’ll liaise directly with the awarding body on your behalf to confirm what can be accepted, giving you a clear, efficient, and streamlined route to achieving the qualification, and if applicable, the CSCS Card you need.
- Less Duplication
- Faster Progress
- Clear Guidance
That’s the Lucelly way!
Thinking of registering for a qualification?
Complete our registration form and we’ll reach out to discuss your chosen qualification, learn more about your role, and identify the best qualification pathway for your career progression.
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